Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information that is automatically collected when you use our website:

Information You Provide

When you contact us through our website's contact form, we collect:

• Your name
• Email address
• Phone number
• Any message or information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and how you interact with our site through Google Analytics 4 (GA4). This includes:

• Pages you visit and time spent on each page
• How you arrived at our website (referral source)
• Your general location (city/region level, not precise)
• Device type, browser type, and operating system
• Screen resolution and other technical information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries: We use your contact information to respond to questions, provide quotes, and communicate about potential or ongoing projects.
• To provide our services: We use your information to deliver construction services and maintain our business relationship with you.
• To improve our website: Analytics data helps us understand how visitors use our site so we can improve the user experience, content, and functionality.
• To maintain records: We keep records of inquiries and communications for business purposes and to comply with legal requirements.

3. Google Analytics 4

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 is a web analytics service provided by Google LLC.

What GA4 Collects

GA4 collects anonymous usage data such as pages visited, time on site, browser type, device information, and general geographic location. This data is aggregated and anonymized.

No Personally Identifiable Information (PII)

We do not send any personally identifiable information (such as names, email addresses, or phone numbers) to Google Analytics. All analytics data is anonymous and cannot be used to identify individual visitors.

How to Opt Out

You can opt out of Google Analytics tracking by:

• Installing the Google Analytics Opt-out Browser Add-on
• Enabling "Do Not Track" in your browser settings (we honor Do Not Track signals)
• Using browser privacy extensions that block analytics

For more information on how Google collects and processes data, please see Google's Privacy Policy.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Analytics Services: Anonymous usage data is shared with Google Analytics as described above to help us improve our website.
• Service Providers: We may share information with trusted service providers who assist us in operating our website or conducting our business (e.g., email hosting, web hosting), provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Retention and Security

How Long We Keep Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and related communications are typically retained for:

• Active inquiries and ongoing projects: Duration of the project plus 7 years for business records
• Closed inquiries where no project was initiated: Up to 3 years

Analytics data collected by Google Analytics is retained according to Google's retention policies (typically 14-26 months, depending on configuration).

Security Measures

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of analytics tracking as described in Section 3.

To exercise any of these rights, please contact us using the information below.

8. Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.